Questions and answers

Roofing questions, answered straight.

The questions Colorado Springs homeowners ask us most, with plain answers. Pick a topic, or scroll through them all.

Start here

Roofing basics.

How do I know if I need a new roof?

Look for missing, cracked, or curling shingles, bare spots where the granules have worn off, shingle granules piling up where the downspouts drain, and new water stains on ceilings.

After a hail storm, dents in gutters, roof vents, and window screens are a sign the roof took hits too. You can spot most of this from the ground. Stay off the roof, and call us for a free inspection.

How long does a shingle roof last?

There is no single number. In Colorado, hail usually decides when a roof gets replaced, not age. A free inspection will tell you where your roof stands.

What happens at a free roof inspection?

We get up on the roof, take photos, and send you a written report, so you see exactly what we saw. There is no pressure to sign anything.

How much does a new roof cost?

It depends on the size and steepness of your roof and the material you pick. Our roof cost estimator gives you a rough price in seconds, and a free inspection gets you an exact one.

What kinds of roofs do you install?

Shingles, metal, stone-coated steel, tile, and flat roofs. More about roof replacement.

What shingle brands do you use?

GAF and Owens Corning. You can try their colors on a house with our shingle color picker.

What are the parts of a roof?

From the bottom up: the roof deck is the wood sheeting nailed to the rafters. Underlayment is a water-resistant layer on top of the deck. The shingles go over that.

Flashing is metal that seals the places where the roof meets a wall, a chimney, or a valley. Drip edge is metal along the roof edges that sends water into the gutters. Ridge caps cover the peak, and vents let hot, damp air out of the attic.

What is underlayment?

A water-resistant layer between the wood roof deck and the shingles. It is a second line of defense if water gets under a shingle. Every re-roof we do gets new underlayment.

What is flashing?

Metal that seals the joints shingles cannot seal on their own, like where the roof meets a wall, around a chimney, or in a valley.

What is a drip edge?

A strip of metal along the edges of the roof. It sends water off the roof and into the gutters, instead of behind them. Every re-roof we do gets new drip edge.

What is a roofing square?

A square is 100 square feet of roof. Roofers measure roofs and order materials by the square.

Before you hire

Hiring a roofer in Colorado.

Do roofers need a license in Colorado?

Not from the state. Colorado has no statewide roofing license. Each city or county decides, so the rules change from town to town.

In El Paso County, contractors are licensed by Pikes Peak Regional Building. J.R.B. holds license #14165 there. Ask any roofer for their license number, and check it with the building department that covers your address.

More about roofer licensing in Colorado.

Does a new roof need a permit?

In El Paso County, yes. A re-roof needs a permit from Pikes Peak Regional Building. J.R.B. has pulled 811 permits there since 1999, and you can see them on our work map.

Other counties have their own rules. Before work starts, ask your roofer who is pulling the permit.

Can a roofer pay or waive my insurance deductible?

No. Colorado law says a roofer cannot pay, waive, or rebate any part of your deductible, and cannot promise to. The roofing contract has to say so in writing.

If a roofer offers to cover your deductible, treat it as a warning sign.

What has to be in a roofing contract in Colorado?

Colorado law requires a written contract, signed by you and the roofer, before any work starts.

It has to list the work and materials, about when the work will happen, about what it will cost, the roofer's address, email and phone number, the roofer's liability insurance company, the cancellation and refund policy, and a statement that the roofer cannot pay or waive your deductible.

It also has to say, in bold, that the roofer will hold your payment in trust until materials are delivered to your home or most of the work is done.

Can I cancel a roofing contract?

Yes. Colorado law says the contract has to let you cancel within 72 hours of signing and get your full deposit back.

There is a second right if you planned to pay with an insurance claim. If your insurance company denies the claim, you have 72 hours from the written denial to cancel. Tell the roofer in writing at the address on the contract. The roofer then has 10 days to return your deposit, and can keep only enough to cover work already done.

How do I spot a storm chaser?

Out-of-state plates, pressure to sign today, and offers to cover your deductible. A good roofer gives you time and a written report.

What should I ask a roofer before I hire them?

Ask for their license number and who issued it. Ask who pulls the permit. Ask to see the contract before you decide. Ask for the workmanship warranty in writing. And ask where their office is and how long they have been roofing here.

The job

What to expect on a roof job.

How soon can you come look at my roof?

Usually within 2 to 3 days of your call. If your roof is leaking right now, call or text 719-358-6484 any time. We tarp roofs and board up windows 24/7.

Do you tear off the old roof?

Yes, always. We never put a new roof over old shingles.

Is the permit included in the price?

Yes, always. We pull the permit, and it is part of your price.

Does the building department inspect the new roof?

Yes. In the Pikes Peak Regional Building area, every re-roof we do is inspected.

Do you take a deposit?

Normally 50 percent. On insurance work, the deposit is the actual cash value (ACV) amount from your insurance company.

Colorado law says a roofer has to hold your payment in trust until materials are delivered to your home or most of the work is done.

What does cleanup include?

We haul away the old roof, run a magnet over the yard to pick up nails, clean out the gutters, and leaf-blow the driveway and walkways.

Do you install roofs in winter?

Yes. Our rule is 40 degrees and rising, with no rain.

That lines up with the shingle makers. GAF recommends installing shingles at 40 degrees or warmer, and both GAF and Owens Corning call for extra steps, like sealing shingles by hand, when it is colder than that.

Are you insured?

Yes. J.R.B. is licensed and insured, and carries general liability insurance.

Do you offer discounts?

We offer military and first responder discounts on jobs that are not insurance claims, and on upgrades.

We cannot discount an insurance deductible. Colorado law does not allow it.

Do I need to be home while you work?

No. You do not have to be home while we put your roof on.

How do I get ready for roof day?

Move your cars out of the garage and driveway. Take pictures and other loose things off the walls, because tear-off shakes the house. Keep kids and pets inside and away from the work.

What gets replaced with a new roof?

Every re-roof gets new underlayment, new drip edge, and new pipe boots and vents.

We replace wall flashing wherever we can reach it without cutting into the siding. If we spot damage there, we tell you before we do anything, because fixing it can mean cutting siding.

What if you find bad wood under the old roof?

If it is 1 to 3 sheets, we replace it at no charge. If it is more than that, we show you the damage and replace it for a set price per sheet.

What if I have solar panels?

A solar company has to take the panels off and put them back on. We can work with your solar company, or with the one we use. Tell us which you want, and we take care of the rest.

What does your workmanship warranty cover?

Any problem that comes from our installation, for 5 years. That is on top of the warranty from the shingle maker. More about roof warranties.

Do I need HOA approval for a new roof?

If your neighborhood has an HOA, check with them first. Many approve roof colors. We help you get the product name and color details they ask for.

After a storm

Hail, storms, and insurance.

Should I call my insurance company or a roofer first?

Many people call us first for a free inspection, so they know if there's real damage before they file. Either order works.

How soon should I file a claim?

Don't wait. Policies have deadlines, and damage can get worse. Call soon after the storm.

Do you work with my insurance company?

Yes. We work with all insurance companies, and we meet your adjuster at the house. See insurance claims.

Should I upgrade while insurance replaces my roof?

It can be a smart time to. Ask about impact-rated shingles or a Fortified roof.

Which insurance companies do you work with?

All of them. Whoever insures your home, we can work with them.

What are Xactimate and Symbility?

They are the estimating programs most insurance adjusters use to price repairs. We use them too, so our estimate lines up with the adjuster's, item by item.

Will you meet my adjuster?

Yes. We meet the adjuster at your house, point out the damage we found, and help with the ladder if they need it or want it. We are there to help, not to argue.

Can you handle more than the roof?

Yes. We do all the trades on an insurance job, like gutters, siding, windows, paint, and stucco, and we manage it all with your insurance company.

Are you really available 24/7?

Yes. Emergency tarping and board-up are 24/7. Call or text 719-358-6484.

Do you board up windows?

Yes. We board up broken windows, doors, and other openings after a storm.

Will insurance pay for the tarp?

That depends on your policy. We take photos of the damage before we cover it, for your claim.

Do you fix it for good afterward?

Yes. Once it is covered, we can do the permanent repair and work with your insurance company.

Your new roof

Shingles, roofs, and warranties.

What is the difference between Class 3 and Class 4 shingles?

Both are hail ratings from a lab test called UL 2218. For Class 3, a 1.75 inch steel ball is dropped onto the shingle from 17 feet. For Class 4, the top rating, a 2 inch steel ball is dropped from 20 feet. To pass, the shingle can dent, but it cannot crack through.

Owens Corning Duration and GAF Timberline HDZ are rated Class 3. For Class 4, look at GAF Timberline UHDZ, Timberline AS II, Grand Sequoia, and Grand Sequoia AS, or Owens Corning Duration STORM, Duration FLEX, and Woodcrest.

More about Class 3 and Class 4 shingles.

Will a Class 4 roof lower my insurance?

Some insurance companies give a discount for a Class 4 roof. It is different for every company, so ask your agent what yours offers before you pick a shingle.

Under a Colorado law signed in 2026, insurance companies will have to report those discounts to the state each year.

Does a Class 4 roof mean no hail damage?

No. No shingle is hail proof. The rating comes from a lab test, and real storms vary. GAF says hail damage is not covered by its shingle warranties, so hail damage is still a homeowners insurance claim.

What colors can I get?

For Owens Corning TruDefinition Duration and GAF Timberline HDZ, Colorado has 14 colors each. You can try every one on a house on our shingle color picker.

Do I need a repair or a whole new roof?

We get on the roof, take photos, and tell you straight. If a repair will do the job, we'll say so.

What's the best roof for hail?

Impact-rated shingles, metal, and stone-coated steel all hold up well. A Fortified roof adds a sealed deck and stronger nailing on top of that.

How long does a new roof take?

Most homes take one day. Bigger homes sometimes take two. We'll give you a timeline with your estimate.

Will insurance pay for my roof?

If hail or wind damaged it, it may. See our hail damage page. We can meet your adjuster at the house.

What warranty do I get?

GAF and Owens Corning shingles carry a lifetime limited warranty from the manufacturer, and J.R.B. adds a 5-year workmanship warranty on our installation. We can also register an upgraded GAF System Plus or Owens Corning System or Preferred Protection warranty. See roof warranties.

Do you offer financing?

Yes, through GoodLeap. We also take cards, cash, and check. See financing.

Will insurance cover my repair?

If a storm caused the damage, it may. We meet your adjuster at the house.

Do you do roof maintenance checks?

Yes. A regular look catches small problems before they turn into leaks.

Which upgraded warranty is best?

They are close. GAF System Plus and Owens Corning System Protection both give 50 years of full coverage. Owens Corning Preferred Protection adds 10 years of workmanship coverage from Owens Corning. We will walk you through the options for your roof.

Do I have to register my warranty?

The upgraded warranties have to be registered, and we take care of that. GAF says to contact them if you do not get your copy within 60 days.

What happens if I sell my house?

Both brands allow a transfer to the next owner under their rules. With Owens Corning, the new owner has to contact Owens Corning within 60 days of the sale, and a transfer fee applies. With GAF, coverage moves to the second owner if it is transferred during the Smart Choice Protection Period.

Does the shingle warranty cover leaks from bad installation?

Manufacturer warranties mainly cover defects in the products. Owens Corning Preferred Protection adds 10 years of workmanship coverage. Our own 5-year workmanship warranty covers our installation.

Does a warranty cover hail damage?

No. GAF says hail damage is not covered by its shingle warranties. Hail damage is a homeowners insurance claim.

Insurance, explained

Insurance terms in plain words.

What is a deductible?

The part of a covered loss that you pay yourself. Your insurance company pays the rest of what is covered. In Colorado, a roofer cannot pay or waive your deductible for you.

Is there a separate deductible for hail?

Often, yes. Many Colorado homeowners policies have a separate wind and hail deductible, and it is often a percent of what the house is insured for, not a flat dollar amount.

Look at the declarations page of your policy, or ask your agent.

What is the difference between ACV and RCV?

RCV means replacement cost value. It is what it costs to replace the roof today. ACV means actual cash value. It is the replacement cost minus depreciation for the age and wear of the old roof.

Many policies pay in two steps: the ACV amount first, then the rest after the work is done. Some policies pay ACV only. Your policy says which kind you have.

What is recoverable depreciation?

On a replacement cost policy, it is the money your insurance company holds back at first. You get it after the work is finished and the insurance company has the final invoice. On an actual cash value policy, it is not paid.

What does an insurance adjuster do?

The adjuster is the person your insurance company sends to look at the damage and decide what the policy covers. We meet the adjuster at your house and point out the damage we found.

What is a supplement?

A request to the insurance company to cover something that was missed, or that could not be seen at first, like damage found after the old roof comes off. We document it with photos for your insurance company.

Why is my mortgage company on the insurance check?

If you have a mortgage, your lender has a stake in the house, so insurance companies often put the lender's name on the check too. The lender has to sign it or process it before the money can be used.

Call your lender early and ask for the department that handles insurance claim checks, because it can take time.

Will my insurance pay to bring my roof up to code?

Only if your policy has what is called ordinance or law coverage. It pays for work the building code requires that your old roof did not have. Ask your agent if your policy includes it.

Attic and gutters

Ventilation and gutters.

How much attic ventilation do I need?

The building code starts at 1 square foot of vent opening for every 150 square feet of attic floor, or 1 for every 300 with balanced intake and exhaust. Try the calculator on this page for your attic.

Does PPRBD require ventilation on a re-roof?

The Pikes Peak Regional Building Department re-roof guidelines do not list an attic ventilation requirement. Ventilation is reviewed on new construction. On a re-roof, it is up to your roofer to check it.

Can poor ventilation void my shingle warranty?

GAF says problems caused by failure to install adequate ventilation are not covered. Check your shingle warranty for the details.

Can you add ventilation when you replace my roof?

Yes. A re-roof is the best time to add or fix vents, because the shingles are already off.

What is net free area?

Net free area is the real open space air can move through in a vent, after the screens and louvers. It is measured in square inches, and every vent lists its own rating.

Do you do gutter clean outs?

Yes. We clean out gutters and downspouts, and we can add clean-out fittings to your downspouts so clogs are easy to clear.

Do gutter guards mean no more cleaning?

They cut way down on clogs from leaves and pine needles. It's still smart to have them checked once in a while.

Do you replace gutters after hail?

Yes. Dented gutters and downspouts are common after hail and are often part of the insurance claim. See hail damage.

Which gutter guards do you install?

LeafBlaster Pro and Bulldog.

Do you do commercial gutters?

Yes, including commercial box gutters.

Fortified

Fortified roofs and Colorado grants.

What does a Fortified roof cost?

It depends on your roof. We'll price a standard roof and a Fortified roof side by side so you can compare.

Can my current roof be made Fortified?

A Fortified roof is built when the roof is replaced, because the deck has to be sealed. If your roof is due, that's the time.

When can I apply for a grant?

The earliest grants are expected in 2027 and there is no application yet. Check the box on the form and we will tell you when they open.

How much is a Colorado roof grant?

The amount is not set yet. Colorado's Insurance Commissioner has said grants could be around $7,500 to $10,000. The program's board will decide the final amounts.

Will it lower my insurance?

Some insurance companies offer discounts for Fortified or impact-rated roofs. Under the new Colorado law, insurers will have to report those discounts to the state each year. Ask your agent what yours offers.

Who sets the Fortified standard?

The Insurance Institute for Business & Home Safety (IBHS), a nonprofit research group funded by the insurance industry.

Paying for it

Payment and financing.

What can I finance?

Ask us about your roof or exterior project, and we will help you see if financing fits.

Who provides the financing?

GoodLeap. J.R.B. Enterprises does not lend money.

Can I pay with a card?

Yes. We take cards, cash, and check.

Can I use financing for an insurance job?

Ask us. Financing can help cover things insurance does not, like your deductible or an upgrade to a Fortified roof.

About us

Working with J.R.B.

Is the inspection really free?

Yes. We look, we take photos, and you get the report. No pressure to sign anything.

What towns do you work in?

We are based in Peyton and work across Colorado Springs and the Pikes Peak region. See the areas we serve for the towns and the streets we have worked on.

How long has J.R.B. been in business?

Our family has been roofing in Colorado for more than 40 years, and J.R.B. Enterprises was registered with the state in 1993. Our full story.

Do you do commercial roofs?

Yes. Flat, metal, and shingle roofs for businesses, HOAs, and multifamily. More about commercial roofing.

What else do you do besides roofs?

Gutters, paint, windows, siding, soffit and fascia, stucco, concrete, copper work, and permanent lighting. For shops and warehouses, we also do epoxy floors and insulation wrap.

Do you do copper work?

Yes. Copper roofs, gutters, downspouts, vents, and wall panels. We did the copper wall at Colorado College. More about copper work.

What are your hours?

The office is open Monday to Friday, 8am to 5pm. Emergency tarping and board-up are 24/7. Call or text 719-358-6484.

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  • 40+Years of family roofing
  • 1993J.R.B. registered in Colorado
  • 5,000+Roofs finished
  • A+BBB, accredited since 2016

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